Review · WATERFALL ZIPLINE TOURS
Hakalau: 9-Line Zipline Adventure with Umauma Falls View
The main draw here is simple: you fly above 14 waterfalls on nine long ziplines, with the Pacific Ocean and Umauma River spread out below. At speeds of up to 65 miles per hour, this is a proper thrill ride, not a gentle scenic glide.
I like the mix of adventure and extra time on the property. You get sweeping views from the lines, then access to the garden and Triple-Tier Waterfall, plus a café where you can eat beside the river. One possible drawback is that zipline operations can change: on one recent outing, two lines were closed, making the activity much shorter than planned.
Key points to know
- Nine ziplines over 14 waterfalls: The route gives you repeated high views rather than one short ride.
- Speeds up to 65 miles per hour: Expect a fast, exciting outing, especially on the longer lines.
- Triple-Tier Waterfall access included: Ask for a map after the ride and allow time to explore on foot.
- English-speaking guides handle the safety briefing: You will be fitted with equipment before being driven to the first line.
- Riverside lunch is available: The café gives you a relaxed finish beside the Umauma River.
- Strict participation rules apply: You must be at least 4 years old, weigh between 35 and 275 pounds, and wear closed-toe shoes.
Nine ziplines above Umauma’s waterfalls

The tour begins at the Umauma Falls Zipline Experience Visitor Center in Hakalau. This is where you check in, sign the waiver, and get weighed. The weight range is 35 to 275 pounds, or 16 to 125 kilograms, and the staff checks this for every participant.
After check-in, the guides provide your safety equipment. You then ride to the first zipline, so the opening part of the tour is organized rather than a walk from the visitor center to the launch point.
The main course includes nine long ziplines. Together, they carry you over 14 waterfalls and across or above the Umauma River. That number matters because the experience has a real sense of progression. You are not paying for one quick flight followed by a long wait. You get a series of rides, each with another chance to look down at the water and out toward the Pacific.
Some people book ziplining mainly for speed. Others want the view. This course tries to serve both groups. You can focus on the rush of reaching up to 65 miles per hour, or take in the waterfalls, river, ocean, and surrounding area while moving through the course.
You will need to traverse uneven ground as part of the activity. This is not a seated sightseeing ride with no walking. Wear comfortable clothing and closed-toe shoes, and be ready for movement between lines.
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What the two-hour schedule feels like

The stated duration is two hours. That includes check-in, equipment fitting, transport to the first line, the guided course, and the return to the visitor center.
The exact pace depends on operating conditions and the number of people in your group. A small group can move quickly. One recent experience had only a small group, which helped the outing run smoothly, but two ziplines were out of service. The result was a much shorter activity.
That is the key practical point here: the advertised course includes nine lines, but weather, maintenance, or other operating issues can affect what runs on the day. The tour operates rain or shine, so rain alone does not cancel the experience. Still, a wet day can change how comfortable the walk and equipment handling feel.
The last zipline is located behind the Visitor Center. Once you finish it, you are back near the starting point rather than being left at a distant part of the property. That makes the transition to the garden and waterfall walk easy.
The views are part of the price

At $260 per person, this is not a budget activity. The value depends on what you want from your Hawaii day.
If you only want a short burst of speed, the price may feel high. If you want a guided course with nine long ziplines, safety equipment, transport to the first line, waterfall views, garden access, and time at Triple-Tier Waterfall, the package makes more sense.
The views help justify the cost. You are not simply crossing a narrow valley on one cable. The route passes over 14 waterfalls and the Umauma River, with broad views toward the Pacific Ocean. The setting gives the ride a stronger sense of place than an enclosed amusement attraction.
You should also count the included garden and waterfall access. Those extras turn the booking into more than a two-hour zipline course, although you will need to set aside extra time after the ride if you want to explore properly.
Lunch is not included, and personal expenses are not covered. Still, having a café on site is useful. You can eat with a view over the Umauma River instead of immediately getting back in the car after the ride.
The guide-led safety routine

The guides speak English and lead the activity from equipment fitting through the zipline course. The staff provides the required safety gear, and every participant must sign a waiver before taking part.
A good guide matters on an activity like this because the basic instructions are practical, not decorative. You need to know how to use the gear, where to position yourself, and how to move through each launch and landing area. One recent participant specifically found the instruction clear and felt safe throughout the outing.
Mono was singled out for keeping the mood light and making the group laugh. That small detail matters. A guide who can explain things clearly while helping nervous participants relax can make a big difference, especially for first-time zipliners.
You should still take the rules seriously. You must not arrive under the influence of alcohol or drugs, and smoking is not allowed. The activity is not suitable for people who are afraid of heights, pregnant women, people with back problems, or anyone above the 275-pound weight limit.
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Triple-Tier Waterfall after the final line
Once you return to the Visitor Center, ask an associate for a map of the property. Access to the garden and Triple-Tier Waterfall is included, but this part is self-guided rather than presented as another guided tour.
The waterfall visit gives you a chance to slow down after the faster part of the day. Instead of staying clipped into equipment and watching the ground pass below, you can walk through the scenic garden and make your way to the three-level waterfall.
Do not treat this as a throwaway extra. The zipline course gives you elevated views, while the garden and waterfall let you experience the setting from ground level. That change of pace is one of the best reasons to avoid leaving as soon as the last line ends.
The walk requires you to handle uneven ground, so keep your comfortable shoes on. If you are planning to use the garden and waterfall access, allow more time than the stated two-hour activity duration.
A riverside café finish
The on-site café is another useful part of the experience. You can order lunch and sit overlooking the Umauma River, which gives the day a calmer ending after the speed and harness work.
Lunch costs extra, so include it in your budget if you expect to eat there. The café is especially convenient because you do not have to search for a restaurant immediately after the activity. It also lets you stay on the property and enjoy the setting a little longer.
I like this kind of finish because it gives you options. You can leave after the course if you have other plans, or turn the visit into a longer outing with the garden, waterfall, and meal.
What to bring and wear
The packing list is short, but each item has a reason:
- Closed-toe shoes: Open-toed shoes are not allowed. Choose something comfortable for uneven ground.
- Comfortable clothes: You will wear safety equipment and move between parts of the course.
- Water: Bring your own drinking water.
- Hat and sunscreen: The course includes outdoor exposure and broad views.
- A little extra time: The waterfall, garden, and café are available after the ride but are not part of the two-hour course in the same way.
Leave alcohol and drugs at home, and do not bring the expectation that every part of the day will happen under dry skies. The tour operates rain or shine.
Who will enjoy this Hakalau adventure
This is a strong choice for you if you want an active Hawaii outing with both speed and scenery. It suits people who like structured adventure, are comfortable with heights, and want several rides rather than one short zipline.
It can also work well for mixed groups. A person who wants the thrill can focus on the fast lines, while someone more interested in nature can pay attention to the waterfalls, river, and ocean views. The garden and Triple-Tier Waterfall give the less speed-focused members of your group another reason to come along.
Families should check the age rule carefully. Children must be at least 4 years old, and every participant must meet the weight requirement. Pregnancy, back problems, fear of heights, and difficulty walking over uneven ground are reasons to choose another activity.
This is not the right pick if you want a quiet, low-effort nature visit. The equipment, heights, speed, and walking make it an active outing from start to finish.
Getting to the Visitor Center
Transportation to and from the Visitor Center is not included. You must make your own way to the Umauma Falls Zipline Experience Visitor Center in Hakalau.
Because the directions differ depending on where you start, call the activity provider before setting out. Press 1 for directions from Kona or Waimea, or press 2 for directions from Hilo or Saddle Road.
Build in enough time to arrive for check-in, weighing, the waiver, and equipment fitting. Arriving rushed can make the opening part of the experience needlessly stressful, especially if you are also trying to find the correct entrance.
Booking flexibility and timing
You can cancel up to 24 hours in advance for a full refund. The reserve-now, pay-later option also lets you hold a place without paying immediately, which is useful when your Hawaii schedule is still changing.
The activity lasts two hours, but you should plan extra time if you want to visit Triple-Tier Waterfall or eat at the café. Check the available starting times before booking because the schedule can affect how easily this fits with other plans.
The language for the activity is English. If someone in your group needs instructions in another language, keep that limitation in mind before reserving.
Should you book the nine-line course?
Book it if the idea of flying over 14 waterfalls at up to 65 miles per hour sounds better than spending another day on the beach. The combination of nine lines, ocean views, river scenery, a waterfall walk, and a riverside café gives you a full outing rather than a single thrill ride.
Think twice if $260 feels too high for an activity that may be shortened by line closures, or if you dislike heights, uneven ground, or changing weather. Before you commit, confirm the operating status if having all nine lines is especially important to you.
For the right person, the best value is in the variety: repeated zipline runs, a strong natural setting, and time to see Triple-Tier Waterfall afterward. Bring water, sunscreen, closed-toe shoes, and a flexible attitude, then make the final decision based on how much you value the full Hakalau experience.
FAQ
How long does the zipline activity last?
The guided zipline activity lasts two hours. Allow additional time if you want to visit the garden, see Triple-Tier Waterfall, or eat at the café afterward.
How many ziplines are included?
The experience includes nine long ziplines.
How fast can the ziplines go?
The ziplines can reach speeds of up to 65 miles per hour.
What can I see from the ziplines?
You can see 14 waterfalls, the Umauma River, the Pacific Ocean, and the surrounding area.
Is access to Triple-Tier Waterfall included?
Yes. Garden access and access to Triple-Tier Waterfall are included after the zipline activity. Ask an associate for a map.
What is the minimum age?
Participants must be at least 4 years old.
Is there a weight limit?
Yes. Participants must weigh between 35 and 275 pounds, or 16 and 125 kilograms. Everyone is weighed at check-in.
What should I wear and bring?
Bring a hat, sunscreen, water, and comfortable clothing. Closed-toe shoes are required, and open-toed shoes are not allowed.
Does the tour operate in rainy weather?
Yes. The tour operates rain or shine. You must also be able to walk over uneven ground.
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